Our Customer Service Goes Above & Beyond

Okay, sure, it’s true that since 1987 our specialty has been all things floors and flooring. In Northern Virginia (Fairfax, Loudoun, Prince William, Arlington, Washington DC, Montgomery and beyond), we’ve built a strong base of thousands of loyal customers (thank you!) with hands-on expertise in sales, installations, maintenance, service of hardwood, carpet, luxury vinyl tile and laminate – plus the most effective rug-cleaning techniques in the industry. We use the latest in chemical-free pressure-washing equipment, and our fleet of trucks is clean and modern.

But it’s the personal service our customers receive from George Ayoub Carpet & Rug Care that sets us apart, #ByGeorge.

“Above and beyond” is the way Jimmy Ayoub describes it. The company president for the past 15 years, Jimmy’s the younger of the father-and-son management team at George Ayoub Carpet & Rug Care. He’s continuing the George Ayoub company tradition of doing everything possible to ensure “true customer service” (as he puts it) on every single job.

One recent example: We’re often asked to do sanding work to sand down and level floors. Our normal policy is to request furniture be removed from the work area prior to our appointed arrival. One of our Great Falls customers who has some extenuating circumstances asked if we could go against our policy and move his furniture pre-job.

We said Yes. We had our team arrive early and moved all furniture out from where we’d be sanding the floors for the next three days. After working the job, the George Ayoub team put his furniture back. He was happy with our work and with our extra effort, and we were happy he was happy.

Let George Ayoub Carpet & Rug Care go above and beyond for your flooring needs. We offer:

  • Thirty years of carpet, rug, hardwood, LVT, laminate and floor care expertise.
  • Free in-home consultation.
  • Exclusive 25% discount on rug cleanings dropped off at our facility off Sterling Rd near Herndon Pkwy.
  • Full line of affordable, name-brand and luxury floor designs and concepts from reputable manufacturers like Armstrong, Mohawk, Bruce, Shaw (and always looking for more of the best floors).
  • Personal, caring, compassionate, friendly customer service…on every single job.

In Sterling, Herndon, Reston, Ashburn, Lansdowne, Leesburg, Centreville, Chantilly, Manassas, Vienna, McLean, Falls Church, Tysons Corner and throughout Northern Virginia, the National Capital region and suburban Maryland, If It Isn’t George, It Isn’t Gorgeous. See our special offers and floor products at www.MyCleanRugs.comwww.GeorgeAyoubCarpet.com and www.VirginiaFlooringSale.com. Call 703-356-6186 or email info@georgeayoubcarpet.com to ask for your free in-home consultation. Come by our showroom and facility at 45945 Trefoil Lane, Suite 160, Sterling, VA, and see all our new flooring displays with one of our sales and installation experts.

Find out what we mean by customer service that goes “above and beyond.”

Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *